In the unlikely event that you receive a faulty or damaged item, please contact us within 28 days of receipt detailing your original order number and details of the problem. We will assess the issue immediately and, where necessary, arrange for repatriation of the goods for inspection. If the item subsequently deemed faulty due to a manufacturing issue, we will process a refund for both the purchase cost of the items, and also any postage costs* incurred within 14 days of receipt.
Please note, we reserve the right not to refund return postage costs if they are deemed too expensive. Please contact [email protected] if your expected return postage cost exceeds 20 €