{"id":40492,"date":"2025-01-15T15:25:35","date_gmt":"2025-01-15T14:25:35","guid":{"rendered":"https:\/\/www.mikehorn.com\/?page_id=40492"},"modified":"2025-01-15T15:25:35","modified_gmt":"2025-01-15T14:25:35","slug":"gts-general-terms-of-sales","status":"publish","type":"page","link":"https:\/\/www.mikehorn.com\/en\/gts-general-terms-of-sales\/","title":{"rendered":"GTS &#8211; General Terms of Sales"},"content":{"rendered":"<h1>General terms of sales<\/h1>\n<div>\n<p>In force on 20\/09\/2024<\/p>\n<p><strong>ARTICLE 1 &#8211; SCOPE OF APPLICATION<\/strong><\/p>\n<p>These General Terms and Conditions of Sale (hereinafter referred to as \u2018GTCS\u2019) apply, without restriction or reservation, to all sales concluded by the Seller with non-professional purchasers (\u2018the Customer\u2019) wishing to acquire the products offered for sale (\u2018the Products\u2019) by the Seller on the <a href=\"https:\/\/mikehorn.com\/en\/\" target=\"_blank\" rel=\"noopener\">mikehorn.com<\/a> website.<\/p>\n<p>The Products offered for sale on the site are available at the following address: <a href=\"https:\/\/www.mikehorn.com\/en\/shop\/\">https:\/\/www.mikehorn.com\/en\/shop\/<\/a>.<\/p>\n<p>The main characteristics of the Products and in particular the specifications, illustrations and indications of dimensions or capacity of the Products are presented on the <a href=\"https:\/\/mikehorn.com\/en\/\" target=\"_blank\" rel=\"noopener\">mikehorn.com<\/a> website. It is the Customer&#8217;s responsibility to read them before ordering.<\/p>\n<p>The choice and purchase of a Product are the sole responsibility of the Customer.<\/p>\n<p>Product offers are subject to stock availability, as specified when the order is placed.<\/p>\n<p>These GTC are accessible at any time on the <a href=\"https:\/\/mikehorn.com\/en\/\" target=\"_blank\" rel=\"noopener\">mikehorn.com<\/a> website and shall prevail over any other document.<\/p>\n<p>The Customer declares that he\/she has read these GTC and has accepted them by ticking the box provided for this purpose before completing the online ordering procedure on the <a href=\"https:\/\/mikehorn.com\/en\/\" target=\"_blank\" rel=\"noopener\">mikehorn.com<\/a> site.<\/p>\n<p>In the absence of proof to the contrary, the data recorded in the Vendor&#8217;s computer system constitutes proof of all transactions concluded with the Customer.<\/p>\n<p>The Seller&#8217;s contact details are as follows<\/p>\n<p>Mike Horn SARL (Soci\u00e9t\u00e9 Suisse du Canton de VAUD) (Swiss registration number: CHE-113.551.014) having its registered office at Avenue de Lavaux 8, 1009 Pully, Switzerland and whose representative is Mike HORN.<\/p>\n<p>E-mail address: message@mikehorn.com.<\/p>\n<p>The Products presented on the mikehorn.com website are offered for sale mainly in the following territories: Switzerland, France, Belgium.<\/p>\n<p>In the event of an order to a country other than metropolitan France, the Customer is the importer of the Product(s) concerned.<\/p>\n<p>For all Products shipped outside the European Union and French overseas departments and territories, the price will be calculated exclusive of tax automatically on the invoice.<\/p>\n<p>Customs duties or other local taxes or import duties or state taxes may be payable. The Customer shall be solely liable for any such charges.<\/p>\n<p><strong>ARTICLE 2 &#8211; PRICES<\/strong><\/p>\n<p>The Products are supplied at the prices in force on the <a href=\"https:\/\/mikehorn.com\/en\/\" target=\"_blank\" rel=\"noopener\">mikehorn.com<\/a> site, at the time the order is registered by the Vendor.<\/p>\n<p>Prices are expressed in Euros. Excluding VAT and including VAT.<\/p>\n<p>The prices take into account any discounts granted by the Seller on the <a href=\"https:\/\/mikehorn.com\/en\/\" target=\"_blank\" rel=\"noopener\">mikehorn.com<\/a> website.<\/p>\n<p>These prices are firm and non-revisable during their period of validity, but the Seller reserves the right, outside their period of validity, to modify the prices at any time.<\/p>\n<p>The prices do not include the costs of processing, shipping, transport and delivery, which are invoiced in addition, under the conditions indicated on the site and calculated before the order is placed.<\/p>\n<p>The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.<\/p>\n<p>An invoice is drawn up by the Vendor and given to the Customer upon delivery of the Products ordered or electronically at the Customer&#8217;s request.<\/p>\n<p><strong>ARTICLE 3 &#8211; ORDERS<\/strong><\/p>\n<p>It is the Customer&#8217;s responsibility to select the Products they wish to order on the <a href=\"https:\/\/mikehorn.com\/en\/\" target=\"_blank\" rel=\"noopener\">mikehorn.com<\/a> site, in accordance with the following procedures:<\/p>\n<p>The Customer chooses a Product and places it in his\/her basket, which he\/she may modify or delete before validating his\/her order and accepting these general terms and conditions of sale. They will then enter their contact details or log on to their account and choose the delivery method. Once the information has been validated, the order will be considered definitive and will require payment by the Customer in accordance with the terms and conditions set out.<\/p>\n<p>Product offers are valid as long as they are visible on the site, while stocks last.<\/p>\n<p>The sale will not be considered valid until the price has been paid in full. It is the Customer&#8217;s responsibility to check the accuracy of the order and to report any errors immediately.<\/p>\n<p>Any order placed on the <a href=\"https:\/\/mikehorn.com\/en\/\" target=\"_blank\" rel=\"noopener\">mikehorn.com<\/a> website constitutes the formation of a contract concluded remotely between the Customer and the Seller.<\/p>\n<p>The Vendor reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.<\/p>\n<p>The Customer will be able to follow the progress of their order on the website.<\/p>\n<p><strong>ARTICLE 3 BIS &#8211; CUSTOMER AREA &#8211; ACCOUNT<\/strong><\/p>\n<p>In order to place an order, the Customer is invited to create an account (personal space).<\/p>\n<p>To do this, he\/she must register by filling in the form provided at the time of ordering and undertakes to provide truthful and accurate information concerning his\/her civil status and contact details, in particular his\/her email address.<\/p>\n<p>The Customer is responsible for updating the information provided. They are advised that they can change this information by logging into their account.<\/p>\n<p>To access their personal space and order history, Customers must identify themselves using their user name and password, which will be sent to them after registration and which are strictly personal. In this respect, the Customer agrees not to divulge them in any way. If they do, they will remain solely responsible for any use made of them.<\/p>\n<p>Customers may also request to unsubscribe by visiting the dedicated page in their personal space or by sending an email to: message@mikehorn.com. This will take effect within a reasonable period of time.<\/p>\n<p>In the event of non-compliance with the general terms and conditions of sale and\/or use, the mikehorn.com website will have the option of suspending or even closing a customer&#8217;s account after formal notice has been sent by electronic means and has remained without effect.<\/p>\n<p>Any account deletion, for whatever reason, will result in the pure and simple deletion of all the Customer&#8217;s personal information.<\/p>\n<p>The Vendor shall not be held liable for any event due to force majeure resulting in a malfunction of the site or server, subject to any interruption or modification in the event of maintenance.<\/p>\n<p>The creation of an account implies acceptance of these general terms and conditions of sale.<\/p>\n<p><strong>ARTICLE 4 &#8211; TERMS OF PAYMENT<\/strong><\/p>\n<p>The price shall be paid by secure payment in accordance with the following terms and conditions:<\/p>\n<ul>\n<li>Payment by credit card<\/li>\n<li>Payment by Google Pay<\/li>\n<li>Payment by Apple Pay<\/li>\n<\/ul>\n<p>The price is payable in full by the Customer on the day the order is placed.<\/p>\n<p>Payment data is exchanged in encrypted mode using the protocol defined by the approved payment service provider involved in banking transactions carried out on the <a href=\"https:\/\/mikehorn.com\/en\/\" target=\"_blank\" rel=\"noopener\">mikehorn.com<\/a> website.<\/p>\n<p>Payments made by the Customer will only be considered final once the Seller has actually received the sums due.<\/p>\n<p>The Vendor will not be obliged to deliver the Products ordered by the Customer if the Customer does not pay the Vendor the price in full in accordance with the conditions set out above.<\/p>\n<p><strong>ARTICLE 5 &#8211; DELIVERIES<\/strong><\/p>\n<p>The Products ordered by the Customer will be delivered to Metropolitan France or to the following zone(s): Switzerland, France, Belgium.<\/p>\n<p>Deliveries are made within 20 days, depending on the Customer&#8217;s Country, to the address indicated by the Customer when ordering on the site.<\/p>\n<p>Delivery consists of the transfer to the Customer of physical possession or control of the Product.<\/p>\n<p>Except in special cases or where one or more Products are unavailable, the Products ordered will be delivered in a single delivery.<\/p>\n<p>The Vendor undertakes to make its best efforts to deliver the Products ordered by the Customer within the time limits specified above.<\/p>\n<p>If the Products ordered have not been delivered within 60 days of the indicative delivery date, for any reason other than force majeure or the fault of the Customer, the sale may be cancelled at the written request of the Customer under the conditions set out in articles L 216-2, L 216-3 and L241-4 of the French Consumer Code. The sums paid by the Customer will then be returned to him at the latest within fourteen days following the date of cancellation of the contract, to the exclusion of any compensation or deduction.<\/p>\n<p>Deliveries are made by an independent carrier to the address given by the Customer when the order was placed and to which the carrier has easy access.<\/p>\n<p>Where the Customer has arranged for a carrier of its own choosing, delivery is deemed to have taken place as soon as the Products ordered have been handed over by the Seller to the carrier, who has accepted them without reservation. The Customer therefore acknowledges that it is the carrier&#8217;s responsibility to make the delivery and has no recourse against the Seller in the event of failure to deliver the goods transported.<\/p>\n<p>In the event of a specific request from the Customer concerning the conditions of packaging or transport of the products ordered, duly accepted in writing by the Vendor, the related costs will be subject to specific additional invoicing, based on an estimate previously accepted in writing by the Customer.<\/p>\n<p>The Customer must check the condition of the products delivered. The Customer has a period of 28 days from the date of delivery in which to make any complaints by e-mail to order@mikehorn.com, accompanied by all relevant supporting documents (in particular photographs).<\/p>\n<p>Once this period has elapsed and if these formalities have not been complied with, the Products will be deemed to be in conformity and free from any apparent defect and no complaint will be validly accepted by the Vendor.<\/p>\n<p>The Vendor will reimburse or replace, as soon as possible and at its own expense, the Products delivered for which the Customer has duly proved the lack of conformity or the apparent or hidden defects, in accordance with the conditions set out in Articles L217-4 et seq. of the French Consumer Code and those set out in these GTC.<\/p>\n<p>The transfer of the risks of loss and deterioration relating thereto will only take place when the Customer takes physical possession of the Products. The Products therefore travel at the Seller&#8217;s risk, except where the Customer has chosen the carrier. In this case, the risks are transferred when the goods are handed over to the carrier.<\/p>\n<p><strong>ARTICLE 6 &#8211; TRANSFER OF OWNERSHIP<\/strong><\/p>\n<p>The transfer of ownership of the Products from the Vendor to the Customer will only take place after full payment of the price by the latter, regardless of the date of delivery of the said Products.<\/p>\n<p><strong>ARTICLE 7 &#8211; RIGHT OF WITHDRAWAL<\/strong><\/p>\n<p>In accordance with article L221-18 of the French Consumer Code: <em>\u2018For contracts providing for the regular delivery of goods during a defined period, the period runs from receipt of the first good\u2019.<\/em><\/p>\n<p>The right of withdrawal may be exercised online, using the attached withdrawal form or any other unambiguous statement expressing the wish to withdraw, and in particular by post addressed to the Vendor at the postal or e-mail address indicated in ARTICLE 1 of the GTCS.<\/p>\n<p>Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) to enable them to be remarketed as new, accompanied by the purchase invoice.<\/p>\n<p>Damaged, soiled or incomplete Products will not be accepted.<\/p>\n<p>The cost of returning the Products will be borne by the Customer.<\/p>\n<p>The exchange (subject to availability) or refund will be made within 14 days of receipt by the Vendor of the Products returned by the Customer under the conditions set out in this article.<\/p>\n<p><strong>ARTICLE 8 &#8211; SELLER&#8217;S LIABILITY &#8211; GUARANTEES<\/strong><\/p>\n<p>The Products supplied by the Vendor are covered by :<\/p>\n<ul>\n<li>the legal guarantee of conformity, for defective, damaged or damaged Products or Products that do not correspond to the order,<\/li>\n<li>the legal guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the Products delivered and rendering them unfit for use.<\/li>\n<\/ul>\n<p>Provisions relating to legal guarantees<\/p>\n<p>Article L217-4 of the French Consumer Code<\/p>\n<p><em>\u2018The seller is obliged to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He shall also be liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when the latter was his responsibility under the contract or was carried out under his responsibility.\u2019<\/em><\/p>\n<p>Article L217-5 of the Consumer Code<\/p>\n<p><em>\u2018The goods conform to the contract:<\/em><\/p>\n<p><em>1\u00b0 If it is fit for the purpose usually expected of similar goods and, where applicable :<\/em><\/p>\n<p><em>&#8211; if it corresponds to the description given by the seller and has the qualities that the seller presented to the buyer in the form of a sample or model ,<\/em><\/p>\n<p><em>&#8211; if it has the qualities that a purchaser may legitimately expect having regard to the public statements made by the seller, by the producer or by his representative, particularly in advertising or labelling.<\/em><\/p>\n<p><em>2\u00b0 Or if it has the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and accepted by the latter.\u2019<\/em><\/p>\n<p>Article L217-12 of the French Consumer Code<\/p>\n<p><em>\u2018Any action resulting from a lack of conformity must be brought within two years of delivery of the goods.\u2019<\/em><\/p>\n<p>Article 1641 of the French Civil Code<\/p>\n<p><em>\u2018The seller is liable for any hidden defects in the item sold that render it unfit for its intended use, or that impair this use to such an extent that the buyer would not have purchased it, or would only have paid a lower price for it, had he been aware of them.\u2019<\/em><\/p>\n<p>Article 1648 paragraph 1 of the French Civil Code<\/p>\n<p><em>\u2018Any action arising from redhibitory defects must be brought by the purchaser within two years of discovery of the defect.\u2019<\/em><\/p>\n<p>Article L217-16 of the Consumer Code<\/p>\n<p><em>\u2018When the buyer asks the seller, during the period of the commercial guarantee granted to him at the time of the purchase or repair of a movable item, for a repair covered by the guarantee, any period of immobilisation of at least seven days shall be added to the duration of the guarantee that remained to run. This period runs from the date of the purchaser&#8217;s request for service or from the date the item in question is made available for repair, if this is subsequent to the request for service.\u2019<\/em><\/p>\n<p>In order to assert his rights, the Customer must inform the Vendor, in writing (e-mail or letter), of the non-conformity of the Products or the existence of hidden defects as soon as they are discovered. The Vendor will reimburse, replace or have repaired the Products or parts under guarantee deemed to be non-conforming or defective.<\/p>\n<p>Postage costs will be reimbursed on the basis of the invoiced rate and return costs will be reimbursed on presentation of supporting documents.<\/p>\n<p>Refunds, replacements or repairs of Products deemed to be non-conforming or defective will be made as soon as possible and at the latest within 30 days of the Vendor&#8217;s finding of the non-conformity or hidden defect.<\/p>\n<p>This reimbursement may be made by bank transfer or cheque.<\/p>\n<p>The Vendor may not be held liable in the following cases:<\/p>\n<ul>\n<li>non-compliance with the legislation of the country to which the products are delivered, which it is the Customer&#8217;s responsibility to check.<\/li>\n<li>in the event of misuse, use for professional purposes, negligence or lack of maintenance on the part of the Customer, as well as in the event of normal wear and tear of the Product, accident or force majeure.<\/li>\n<li>The photographs and graphics presented on the site are not contractual and shall not incur the liability of the Vendor.<\/li>\n<\/ul>\n<p>The Vendor&#8217;s guarantee is, in any event, limited to the replacement or reimbursement of Products that do not conform or are affected by a defect.<\/p>\n<p><strong>ARTICLE 9 &#8211; PERSONAL DATA<\/strong><\/p>\n<p>The Customer is hereby informed that the collection of his\/her personal data is necessary for the sale of Products by the Vendor and for their transmission to third parties for the purpose of delivering Products. This personal data is collected solely for the performance of the sales contract.<\/p>\n<p><strong>9.1 Collection of personal data<\/strong><\/p>\n<p>The personal data collected on the mikehorn.com website is as follows:<\/p>\n<p><strong>Account opening<\/strong><\/p>\n<p>When the Customer\/user account is created: Name, first name, postal address, telephone number and e-mail address.<\/p>\n<p><strong>Payment<\/strong><\/p>\n<p>As part of the payment for Products offered on the <a href=\"https:\/\/mikehorn.com\/en\/\" target=\"_blank\" rel=\"noopener\">mikehorn.com<\/a> site, the latter records financial data relating to the Customer&#8217;s\/user&#8217;s bank account or credit card.<\/p>\n<p><strong>9.2 Recipients of personal data<\/strong><\/p>\n<p>Personal data is used by the Seller and its co-contractors for the performance of the contract and to ensure the efficient sale and delivery of the Products.<\/p>\n<p>The category(ies) of co-contractor(s) is (are) :<\/p>\n<ul>\n<li>Transport service providers<\/li>\n<li>Payment institution service providers<\/li>\n<\/ul>\n<p><strong>9.3 Data controller<\/strong><\/p>\n<p>The data controller is the Seller, within the meaning of the French Data Protection Act and, as of 25 May 2018, Regulation 2016\/679 on the protection of personal data.<\/p>\n<p><strong>9.4 Limitation of processing<\/strong><\/p>\n<p>Unless the Customer expressly agrees, their personal data will not be used for advertising or marketing purposes.<\/p>\n<p><strong>9.5 Data retention period<\/strong><\/p>\n<p>The Vendor will keep the data thus collected for a period of 5 years, covering the period of prescription of the applicable contractual civil liability.<\/p>\n<p><strong>9.6 Security and confidentiality<\/strong><\/p>\n<p>The Seller implements organisational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorised access. However, it should be noted that the Internet is not a completely secure environment and the Seller cannot guarantee the security of the transmission or storage of information on the Internet.<\/p>\n<p><strong>9.7 Enforcement of Customer and user rights<\/strong><\/p>\n<p>Pursuant to the regulations applicable to personal data, Customers and users of the <a href=\"https:\/\/mikehorn.com\/en\/\" target=\"_blank\" rel=\"noopener\">mikehorn.com<\/a> website have the following rights:<\/p>\n<ul>\n<li>They may update or delete their personal data by sending an e-mail to message@mikehorn.com.<\/li>\n<li>They may exercise their right of access to their personal data by writing to message@mikehorn.com.<\/li>\n<li>If the personal data held by the Seller is inaccurate, they may request that the information be updated by writing to message@mikehorn.com.<\/li>\n<li>They may request the deletion of their personal data, in accordance with applicable data protection laws, by writing to message@mikehorn.com.<\/li>\n<li>They may also request the portability of data held by the Seller to another service provider.<\/li>\n<li>Finally, they may object to the processing of their data by the Vendor.<\/li>\n<\/ul>\n<p>These rights, provided that they do not object to the purpose of the processing, may be exercised by sending a request by post or e-mail to the Data Controller whose contact details are given above.<\/p>\n<p>The data controller must respond within a maximum of one month.<\/p>\n<p>If the Customer&#8217;s request is refused, reasons must be given.<\/p>\n<p>The Customer is informed that in the event of refusal, he may lodge a complaint with the CNIL (3 place de Fontenoy, 75007 PARIS) or refer the matter to a judicial authority.<\/p>\n<p>The Customer may be asked to tick a box by which they agree to receive informative and advertising e-mails from the Vendor. They will always have the option of withdrawing their agreement at any time by contacting the Vendor (contact details above) or by following the unsubscribe link.<\/p>\n<p><strong>ARTICLE 10 &#8211; INTELLECTUAL PROPERTY<\/strong><\/p>\n<p>The content of the <a href=\"https:\/\/mikehorn.com\/en\/\" target=\"_blank\" rel=\"noopener\">mikehorn.com<\/a> website is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.<\/p>\n<p>Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.<\/p>\n<p><strong>ARTICLE 11 &#8211; APPLICABLE LAW &#8211; LANGUAGE<\/strong><\/p>\n<p>These GCS and the transactions arising from them are governed by and subject to French law.<\/p>\n<p>These GCS are written in French. In the event that they are translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute.<\/p>\n<p><strong>ARTICLE 12 &#8211; DISPUTES<\/strong><\/p>\n<p>For any complaint, please contact the customer service department at the Seller&#8217;s postal or e-mail address indicated in ARTICLE 1 of these GTCS.<\/p>\n<p>The Customer is hereby informed that, in the event of a dispute, he\/she may in any event have recourse to conventional mediation, with the existing sectoral mediation bodies, or to any alternative dispute resolution method (conciliation, for example).<\/p>\n<p>Customers are also informed that they may also use the Online Dispute Resolution (ODR) platform: <a href=\"https:\/\/webgate.ec.europa.eu\/odr\/main\/index.cfm?event=main.home.show\" target=\"_blank\" rel=\"noopener\">https:\/\/webgate.ec.europa.eu\/odr\/main\/index.cfm?event=main.home.show<\/a>.<\/p>\n<p>All disputes arising from the purchase and sale transactions concluded pursuant to these GTCS and which have not been settled amicably between the seller or by mediation, will be submitted to the competent courts under the conditions of common law.<\/p>\n<p>Last updated: 20 September 2024.<\/p>\n<p>Appendix (in French): <a href=\"https:\/\/www.mikehorn.com\/wp-content\/uploads\/2024\/09\/Formulaire-de-retractation-CGV.png\">Withdrawal form<\/a>.<\/p>\n<\/div>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"General terms of sales\",\"title_element\":\"h1\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>In force on 20\\\/09\\\/2024<\\\/p>\\n\n\n<p><strong>ARTICLE 1 - SCOPE OF APPLICATION<\\\/strong><\\\/p>\\n\n\n<p>These General Terms and Conditions of Sale (hereinafter referred to as \\u2018GTCS\\u2019) apply, without restriction or reservation, to all sales concluded by the Seller with non-professional purchasers (\\u2018the Customer\\u2019) wishing to acquire the products offered for sale (\\u2018the Products\\u2019) by the Seller on the <a href=\\\"https:\\\/\\\/mikehorn.com\\\/en\\\/\\\">mikehorn.com<\\\/a> website.<\\\/p>\\n\n\n<p>The Products offered for sale on the site are available at the following address: <a href=\\\"https:\\\/\\\/www.mikehorn.com\\\/en\\\/shop\\\/\\\">https:\\\/\\\/www.mikehorn.com\\\/en\\\/shop\\\/<\\\/a>.<\\\/p>\\n\n\n<p>The main characteristics of the Products and in particular the specifications, illustrations and indications of dimensions or capacity of the Products are presented on the <a href=\\\"https:\\\/\\\/mikehorn.com\\\/en\\\/\\\">mikehorn.com<\\\/a> website. It is the Customer's responsibility to read them before ordering.<\\\/p>\\n\n\n<p>The choice and purchase of a Product are the sole responsibility of the Customer.<\\\/p>\\n\n\n<p>Product offers are subject to stock availability, as specified when the order is placed.<\\\/p>\\n\n\n<p>These GTC are accessible at any time on the <a href=\\\"https:\\\/\\\/mikehorn.com\\\/en\\\/\\\">mikehorn.com<\\\/a> website and shall prevail over any other document.<\\\/p>\\n\n\n<p>The Customer declares that he\\\/she has read these GTC and has accepted them by ticking the box provided for this purpose before completing the online ordering procedure on the <a href=\\\"https:\\\/\\\/mikehorn.com\\\/en\\\/\\\">mikehorn.com<\\\/a> site.<\\\/p>\\n\n\n<p>In the absence of proof to the contrary, the data recorded in the Vendor's computer system constitutes proof of all transactions concluded with the Customer.<\\\/p>\\n\n\n<p>The Seller's contact details are as follows<\\\/p>\\n\n\n<p>Mike Horn SARL (Soci\\u00e9t\\u00e9 Suisse du Canton de VAUD) (Swiss registration number: CHE-113.551.014) having its registered office at Avenue de Lavaux 8, 1009 Pully, Switzerland and whose representative is Mike HORN.<\\\/p>\\n\n\n<p>E-mail address: message@mikehorn.com.<\\\/p>\\n\n\n<p>The Products presented on the mikehorn.com website are offered for sale mainly in the following territories: Switzerland, France, Belgium.<\\\/p>\\n\n\n<p>In the event of an order to a country other than metropolitan France, the Customer is the importer of the Product(s) concerned.<\\\/p>\\n\n\n<p>For all Products shipped outside the European Union and French overseas departments and territories, the price will be calculated exclusive of tax automatically on the invoice.<\\\/p>\\n\n\n<p>Customs duties or other local taxes or import duties or state taxes may be payable. The Customer shall be solely liable for any such charges.<\\\/p>\\n\n\n<p><strong>ARTICLE 2 - PRICES<\\\/strong><\\\/p>\\n\n\n<p>The Products are supplied at the prices in force on the <a href=\\\"https:\\\/\\\/mikehorn.com\\\/en\\\/\\\">mikehorn.com<\\\/a> site, at the time the order is registered by the Vendor.<\\\/p>\\n\n\n<p>Prices are expressed in Euros. Excluding VAT and including VAT.<\\\/p>\\n\n\n<p>The prices take into account any discounts granted by the Seller on the <a href=\\\"https:\\\/\\\/mikehorn.com\\\/en\\\/\\\">mikehorn.com<\\\/a> website.<\\\/p>\\n\n\n<p>These prices are firm and non-revisable during their period of validity, but the Seller reserves the right, outside their period of validity, to modify the prices at any time.<\\\/p>\\n\n\n<p>The prices do not include the costs of processing, shipping, transport and delivery, which are invoiced in addition, under the conditions indicated on the site and calculated before the order is placed.<\\\/p>\\n\n\n<p>The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.<\\\/p>\\n\n\n<p>An invoice is drawn up by the Vendor and given to the Customer upon delivery of the Products ordered or electronically at the Customer's request.<\\\/p>\\n\n\n<p><strong>ARTICLE 3 - ORDERS<\\\/strong><\\\/p>\\n\n\n<p>It is the Customer's responsibility to select the Products they wish to order on the <a href=\\\"https:\\\/\\\/mikehorn.com\\\/en\\\/\\\">mikehorn.com<\\\/a> site, in accordance with the following procedures:<\\\/p>\\n\n\n<p>The Customer chooses a Product and places it in his\\\/her basket, which he\\\/she may modify or delete before validating his\\\/her order and accepting these general terms and conditions of sale. They will then enter their contact details or log on to their account and choose the delivery method. Once the information has been validated, the order will be considered definitive and will require payment by the Customer in accordance with the terms and conditions set out.<\\\/p>\\n\n\n<p>Product offers are valid as long as they are visible on the site, while stocks last.<\\\/p>\\n\n\n<p>The sale will not be considered valid until the price has been paid in full. It is the Customer's responsibility to check the accuracy of the order and to report any errors immediately.<\\\/p>\\n\n\n<p>Any order placed on the <a href=\\\"https:\\\/\\\/mikehorn.com\\\/en\\\/\\\">mikehorn.com<\\\/a> website constitutes the formation of a contract concluded remotely between the Customer and the Seller.<\\\/p>\\n\n\n<p>The Vendor reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.<\\\/p>\\n\n\n<p>The Customer will be able to follow the progress of their order on the website.<\\\/p>\\n\n\n<p><strong>ARTICLE 3 BIS - CUSTOMER AREA - ACCOUNT<\\\/strong><\\\/p>\\n\n\n<p>In order to place an order, the Customer is invited to create an account (personal space).<\\\/p>\\n\n\n<p>To do this, he\\\/she must register by filling in the form provided at the time of ordering and undertakes to provide truthful and accurate information concerning his\\\/her civil status and contact details, in particular his\\\/her email address.<\\\/p>\\n\n\n<p>The Customer is responsible for updating the information provided. They are advised that they can change this information by logging into their account.<\\\/p>\\n\n\n<p>To access their personal space and order history, Customers must identify themselves using their user name and password, which will be sent to them after registration and which are strictly personal. In this respect, the Customer agrees not to divulge them in any way. If they do, they will remain solely responsible for any use made of them.<\\\/p>\\n\n\n<p>Customers may also request to unsubscribe by visiting the dedicated page in their personal space or by sending an email to: message@mikehorn.com. This will take effect within a reasonable period of time.<\\\/p>\\n\n\n<p>In the event of non-compliance with the general terms and conditions of sale and\\\/or use, the mikehorn.com website will have the option of suspending or even closing a customer's account after formal notice has been sent by electronic means and has remained without effect.<\\\/p>\\n\n\n<p>Any account deletion, for whatever reason, will result in the pure and simple deletion of all the Customer's personal information.<\\\/p>\\n\n\n<p>The Vendor shall not be held liable for any event due to force majeure resulting in a malfunction of the site or server, subject to any interruption or modification in the event of maintenance.<\\\/p>\\n\n\n<p>The creation of an account implies acceptance of these general terms and conditions of sale.<\\\/p>\\n\n\n<p><strong>ARTICLE 4 - TERMS OF PAYMENT<\\\/strong><\\\/p>\\n\n\n<p>The price shall be paid by secure payment in accordance with the following terms and conditions:<\\\/p>\\n\n\n<ul>\\n\n\n<li>Payment by credit card<\\\/li>\\n\n\n<li>Payment by Google Pay<\\\/li>\\n\n\n<li>Payment by Apple Pay<\\\/li>\\n<\\\/ul>\\n\n\n<p>The price is payable in full by the Customer on the day the order is placed.<\\\/p>\\n\n\n<p>Payment data is exchanged in encrypted mode using the protocol defined by the approved payment service provider involved in banking transactions carried out on the <a href=\\\"https:\\\/\\\/mikehorn.com\\\/en\\\/\\\">mikehorn.com<\\\/a> website.<\\\/p>\\n\n\n<p>Payments made by the Customer will only be considered final once the Seller has actually received the sums due.<\\\/p>\\n\n\n<p>The Vendor will not be obliged to deliver the Products ordered by the Customer if the Customer does not pay the Vendor the price in full in accordance with the conditions set out above.<\\\/p>\\n\n\n<p><strong>ARTICLE 5 - DELIVERIES<\\\/strong><\\\/p>\\n\n\n<p>The Products ordered by the Customer will be delivered to Metropolitan France or to the following zone(s): Switzerland, France, Belgium.<\\\/p>\\n\n\n<p>Deliveries are made within 20 days, depending on the Customer's Country, to the address indicated by the Customer when ordering on the site.<\\\/p>\\n\n\n<p>Delivery consists of the transfer to the Customer of physical possession or control of the Product.<\\\/p>\\n\n\n<p>Except in special cases or where one or more Products are unavailable, the Products ordered will be delivered in a single delivery.<\\\/p>\\n\n\n<p>The Vendor undertakes to make its best efforts to deliver the Products ordered by the Customer within the time limits specified above.<\\\/p>\\n\n\n<p>If the Products ordered have not been delivered within 60 days of the indicative delivery date, for any reason other than force majeure or the fault of the Customer, the sale may be cancelled at the written request of the Customer under the conditions set out in articles L 216-2, L 216-3 and L241-4 of the French Consumer Code. The sums paid by the Customer will then be returned to him at the latest within fourteen days following the date of cancellation of the contract, to the exclusion of any compensation or deduction.<\\\/p>\\n\n\n<p>Deliveries are made by an independent carrier to the address given by the Customer when the order was placed and to which the carrier has easy access.<\\\/p>\\n\n\n<p>Where the Customer has arranged for a carrier of its own choosing, delivery is deemed to have taken place as soon as the Products ordered have been handed over by the Seller to the carrier, who has accepted them without reservation. The Customer therefore acknowledges that it is the carrier's responsibility to make the delivery and has no recourse against the Seller in the event of failure to deliver the goods transported.<\\\/p>\\n\n\n<p>In the event of a specific request from the Customer concerning the conditions of packaging or transport of the products ordered, duly accepted in writing by the Vendor, the related costs will be subject to specific additional invoicing, based on an estimate previously accepted in writing by the Customer.<\\\/p>\\n\n\n<p>The Customer must check the condition of the products delivered. The Customer has a period of 28 days from the date of delivery in which to make any complaints by e-mail to order@mikehorn.com, accompanied by all relevant supporting documents (in particular photographs).<\\\/p>\\n\n\n<p>Once this period has elapsed and if these formalities have not been complied with, the Products will be deemed to be in conformity and free from any apparent defect and no complaint will be validly accepted by the Vendor.<\\\/p>\\n\n\n<p>The Vendor will reimburse or replace, as soon as possible and at its own expense, the Products delivered for which the Customer has duly proved the lack of conformity or the apparent or hidden defects, in accordance with the conditions set out in Articles L217-4 et seq. of the French Consumer Code and those set out in these GTC.<\\\/p>\\n\n\n<p>The transfer of the risks of loss and deterioration relating thereto will only take place when the Customer takes physical possession of the Products. The Products therefore travel at the Seller's risk, except where the Customer has chosen the carrier. In this case, the risks are transferred when the goods are handed over to the carrier.<\\\/p>\\n\n\n<p><strong>ARTICLE 6 - TRANSFER OF OWNERSHIP<\\\/strong><\\\/p>\\n\n\n<p>The transfer of ownership of the Products from the Vendor to the Customer will only take place after full payment of the price by the latter, regardless of the date of delivery of the said Products.<\\\/p>\\n\n\n<p><strong>ARTICLE 7 - RIGHT OF WITHDRAWAL<\\\/strong><\\\/p>\\n\n\n<p>In accordance with article L221-18 of the French Consumer Code: <em>\\u2018For contracts providing for the regular delivery of goods during a defined period, the period runs from receipt of the first good\\u2019.<\\\/em><\\\/p>\\n\n\n<p>The right of withdrawal may be exercised online, using the attached withdrawal form or any other unambiguous statement expressing the wish to withdraw, and in particular by post addressed to the Vendor at the postal or e-mail address indicated in ARTICLE 1 of the GTCS.<\\\/p>\\n\n\n<p>Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) to enable them to be remarketed as new, accompanied by the purchase invoice.<\\\/p>\\n\n\n<p>Damaged, soiled or incomplete Products will not be accepted.<\\\/p>\\n\n\n<p>The cost of returning the Products will be borne by the Customer.<\\\/p>\\n\n\n<p>The exchange (subject to availability) or refund will be made within 14 days of receipt by the Vendor of the Products returned by the Customer under the conditions set out in this article.<\\\/p>\\n\n\n<p><strong>ARTICLE 8 - SELLER'S LIABILITY - GUARANTEES<\\\/strong><\\\/p>\\n\n\n<p>The Products supplied by the Vendor are covered by :<\\\/p>\\n\n\n<ul>\\n\n\n<li>the legal guarantee of conformity, for defective, damaged or damaged Products or Products that do not correspond to the order,<\\\/li>\\n\n\n<li>the legal guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the Products delivered and rendering them unfit for use.<\\\/li>\\n<\\\/ul>\\n\n\n<p>Provisions relating to legal guarantees<\\\/p>\\n\n\n<p>Article L217-4 of the French Consumer Code<\\\/p>\\n\n\n<p><em>\\u2018The seller is obliged to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He shall also be liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when the latter was his responsibility under the contract or was carried out under his responsibility.\\u2019<\\\/em><\\\/p>\\n\n\n<p>Article L217-5 of the Consumer Code<\\\/p>\\n\n\n<p><em>\\u2018The goods conform to the contract:<\\\/em><\\\/p>\\n\n\n<p><em>1\\u00b0 If it is fit for the purpose usually expected of similar goods and, where applicable :<\\\/em><\\\/p>\\n\n\n<p><em>- if it corresponds to the description given by the seller and has the qualities that the seller presented to the buyer in the form of a sample or model ,<\\\/em><\\\/p>\\n\n\n<p><em>- if it has the qualities that a purchaser may legitimately expect having regard to the public statements made by the seller, by the producer or by his representative, particularly in advertising or labelling.<\\\/em><\\\/p>\\n\n\n<p><em>2\\u00b0 Or if it has the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and accepted by the latter.\\u2019<\\\/em><\\\/p>\\n\n\n<p>Article L217-12 of the French Consumer Code<\\\/p>\\n\n\n<p><em>\\u2018Any action resulting from a lack of conformity must be brought within two years of delivery of the goods.\\u2019<\\\/em><\\\/p>\\n\n\n<p>Article 1641 of the French Civil Code<\\\/p>\\n\n\n<p><em>\\u2018The seller is liable for any hidden defects in the item sold that render it unfit for its intended use, or that impair this use to such an extent that the buyer would not have purchased it, or would only have paid a lower price for it, had he been aware of them.\\u2019<\\\/em><\\\/p>\\n\n\n<p>Article 1648 paragraph 1 of the French Civil Code<\\\/p>\\n\n\n<p><em>\\u2018Any action arising from redhibitory defects must be brought by the purchaser within two years of discovery of the defect.\\u2019<\\\/em><\\\/p>\\n\n\n<p>Article L217-16 of the Consumer Code<\\\/p>\\n\n\n<p><em>\\u2018When the buyer asks the seller, during the period of the commercial guarantee granted to him at the time of the purchase or repair of a movable item, for a repair covered by the guarantee, any period of immobilisation of at least seven days shall be added to the duration of the guarantee that remained to run. This period runs from the date of the purchaser's request for service or from the date the item in question is made available for repair, if this is subsequent to the request for service.\\u2019<\\\/em><\\\/p>\\n\n\n<p>In order to assert his rights, the Customer must inform the Vendor, in writing (e-mail or letter), of the non-conformity of the Products or the existence of hidden defects as soon as they are discovered. The Vendor will reimburse, replace or have repaired the Products or parts under guarantee deemed to be non-conforming or defective.<\\\/p>\\n\n\n<p>Postage costs will be reimbursed on the basis of the invoiced rate and return costs will be reimbursed on presentation of supporting documents.<\\\/p>\\n\n\n<p>Refunds, replacements or repairs of Products deemed to be non-conforming or defective will be made as soon as possible and at the latest within 30 days of the Vendor's finding of the non-conformity or hidden defect.<\\\/p>\\n\n\n<p>This reimbursement may be made by bank transfer or cheque.<\\\/p>\\n\n\n<p>The Vendor may not be held liable in the following cases:<\\\/p>\\n\n\n<ul>\\n\n\n<li>non-compliance with the legislation of the country to which the products are delivered, which it is the Customer's responsibility to check.<\\\/li>\\n\n\n<li>in the event of misuse, use for professional purposes, negligence or lack of maintenance on the part of the Customer, as well as in the event of normal wear and tear of the Product, accident or force majeure.<\\\/li>\\n\n\n<li>The photographs and graphics presented on the site are not contractual and shall not incur the liability of the Vendor.<\\\/li>\\n<\\\/ul>\\n\n\n<p>The Vendor's guarantee is, in any event, limited to the replacement or reimbursement of Products that do not conform or are affected by a defect.<\\\/p>\\n\n\n<p><strong>ARTICLE 9 - PERSONAL DATA<\\\/strong><\\\/p>\\n\n\n<p>The Customer is hereby informed that the collection of his\\\/her personal data is necessary for the sale of Products by the Vendor and for their transmission to third parties for the purpose of delivering Products. This personal data is collected solely for the performance of the sales contract.<\\\/p>\\n\n\n<p><strong>9.1 Collection of personal data<\\\/strong><\\\/p>\\n\n\n<p>The personal data collected on the mikehorn.com website is as follows:<\\\/p>\\n\n\n<p><strong>Account opening<\\\/strong><\\\/p>\\n\n\n<p>When the Customer\\\/user account is created: Name, first name, postal address, telephone number and e-mail address.<\\\/p>\\n\n\n<p><strong>Payment<\\\/strong><\\\/p>\\n\n\n<p>As part of the payment for Products offered on the <a href=\\\"https:\\\/\\\/mikehorn.com\\\/en\\\/\\\">mikehorn.com<\\\/a> site, the latter records financial data relating to the Customer's\\\/user's bank account or credit card.<\\\/p>\\n\n\n<p><strong>9.2 Recipients of personal data<\\\/strong><\\\/p>\\n\n\n<p>Personal data is used by the Seller and its co-contractors for the performance of the contract and to ensure the efficient sale and delivery of the Products.<\\\/p>\\n\n\n<p>The category(ies) of co-contractor(s) is (are) :<\\\/p>\\n\n\n<ul>\\n\n\n<li>Transport service providers<\\\/li>\\n\n\n<li>Payment institution service providers<\\\/li>\\n<\\\/ul>\\n\n\n<p><strong>9.3 Data controller<\\\/strong><\\\/p>\\n\n\n<p>The data controller is the Seller, within the meaning of the French Data Protection Act and, as of 25 May 2018, Regulation 2016\\\/679 on the protection of personal data.<\\\/p>\\n\n\n<p><strong>9.4 Limitation of processing<\\\/strong><\\\/p>\\n\n\n<p>Unless the Customer expressly agrees, their personal data will not be used for advertising or marketing purposes.<\\\/p>\\n\n\n<p><strong>9.5 Data retention period<\\\/strong><\\\/p>\\n\n\n<p>The Vendor will keep the data thus collected for a period of 5 years, covering the period of prescription of the applicable contractual civil liability.<\\\/p>\\n\n\n<p><strong>9.6 Security and confidentiality<\\\/strong><\\\/p>\\n\n\n<p>The Seller implements organisational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorised access. However, it should be noted that the Internet is not a completely secure environment and the Seller cannot guarantee the security of the transmission or storage of information on the Internet.<\\\/p>\\n\n\n<p><strong>9.7 Enforcement of Customer and user rights<\\\/strong><\\\/p>\\n\n\n<p>Pursuant to the regulations applicable to personal data, Customers and users of the <a href=\\\"https:\\\/\\\/mikehorn.com\\\/en\\\/\\\">mikehorn.com<\\\/a> website have the following rights:<\\\/p>\\n\n\n<ul>\\n\n\n<li>They may update or delete their personal data by sending an e-mail to message@mikehorn.com.<\\\/li>\\n\n\n<li>They may exercise their right of access to their personal data by writing to message@mikehorn.com.<\\\/li>\\n\n\n<li>If the personal data held by the Seller is inaccurate, they may request that the information be updated by writing to message@mikehorn.com.<\\\/li>\\n\n\n<li>They may request the deletion of their personal data, in accordance with applicable data protection laws, by writing to message@mikehorn.com.<\\\/li>\\n\n\n<li>They may also request the portability of data held by the Seller to another service provider.<\\\/li>\\n\n\n<li>Finally, they may object to the processing of their data by the Vendor.<\\\/li>\\n<\\\/ul>\\n\n\n<p>These rights, provided that they do not object to the purpose of the processing, may be exercised by sending a request by post or e-mail to the Data Controller whose contact details are given above.<\\\/p>\\n\n\n<p>The data controller must respond within a maximum of one month.<\\\/p>\\n\n\n<p>If the Customer's request is refused, reasons must be given.<\\\/p>\\n\n\n<p>The Customer is informed that in the event of refusal, he may lodge a complaint with the CNIL (3 place de Fontenoy, 75007 PARIS) or refer the matter to a judicial authority.<\\\/p>\\n\n\n<p>The Customer may be asked to tick a box by which they agree to receive informative and advertising e-mails from the Vendor. They will always have the option of withdrawing their agreement at any time by contacting the Vendor (contact details above) or by following the unsubscribe link.<\\\/p>\\n\n\n<p><strong>ARTICLE 10 - INTELLECTUAL PROPERTY<\\\/strong><\\\/p>\\n\n\n<p>The content of the <a href=\\\"https:\\\/\\\/mikehorn.com\\\/en\\\/\\\">mikehorn.com<\\\/a> website is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.<\\\/p>\\n\n\n<p>Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.<\\\/p>\\n\n\n<p><strong>ARTICLE 11 - APPLICABLE LAW - LANGUAGE<\\\/strong><\\\/p>\\n\n\n<p>These GCS and the transactions arising from them are governed by and subject to French law.<\\\/p>\\n\n\n<p>These GCS are written in French. In the event that they are translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute.<\\\/p>\\n\n\n<p><strong>ARTICLE 12 - DISPUTES<\\\/strong><\\\/p>\\n\n\n<p>For any complaint, please contact the customer service department at the Seller's postal or e-mail address indicated in ARTICLE 1 of these GTCS.<\\\/p>\\n\n\n<p>The Customer is hereby informed that, in the event of a dispute, he\\\/she may in any event have recourse to conventional mediation, with the existing sectoral mediation bodies, or to any alternative dispute resolution method (conciliation, for example).<\\\/p>\\n\n\n<p>Customers are also informed that they may also use the Online Dispute Resolution (ODR) platform: <a href=\\\"https:\\\/\\\/webgate.ec.europa.eu\\\/odr\\\/main\\\/index.cfm?event=main.home.show\\\">https:\\\/\\\/webgate.ec.europa.eu\\\/odr\\\/main\\\/index.cfm?event=main.home.show<\\\/a>.<\\\/p>\\n\n\n<p>All disputes arising from the purchase and sale transactions concluded pursuant to these GTCS and which have not been settled amicably between the seller or by mediation, will be submitted to the competent courts under the conditions of common law.<\\\/p>\\n\n\n<p>Last updated: 20 September 2024.<\\\/p>\\n\n\n<p>Appendix (in French): <a href=\\\"https:\\\/\\\/www.mikehorn.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/Formulaire-de-retractation-CGV.png\\\">Withdrawal form<\\\/a>.<\\\/p>\",\"margin\":\"default\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p><b>CONDITIONS G\\u00c9N\\u00c9RALES DE VENTE<\\\/b><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">En vigueur au 20\\\/09\\\/2024<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>ARTICLE 1 - CHAMP D'APPLICATION<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les pr\\u00e9sentes Conditions G\\u00e9n\\u00e9rales de Vente (dites \\u00ab CGV \\u00bb) s'appliquent, sans restriction ni r\\u00e9serve \\u00e0 l'ensemble des ventes conclues par le Vendeur aupr\\u00e8s d'acheteurs non professionnels (\\u00ab Les Clients ou le Client \\u00bb), d\\u00e9sirant acqu\\u00e9rir les produits propos\\u00e9s \\u00e0 la vente (\\u00ab Les Produits \\u00bb) par le Vendeur sur le site mikehorn.com.\\u00a0<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les Produits propos\\u00e9s \\u00e0 la vente sur le site sont disponible \\u00e0 l\\u2019adresse : <\\\/span><a href=\\\"https:\\\/\\\/www.mikehorn.com\\\/shop\\\/\\\"><span style=\\\"font-weight: 400;\\\">https:\\\/\\\/www.mikehorn.com\\\/shop\\\/<\\\/span><\\\/a><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les caract\\u00e9ristiques principales des Produits et notamment les sp\\u00e9cifications, illustrations et indications de dimensions ou de capacit\\u00e9 des Produits, sont pr\\u00e9sent\\u00e9es sur le site mikehorn.com. Le client est tenu d\\u2019en prendre connaissance avant de commander.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le choix et l'achat d'un Produit sont de la seule responsabilit\\u00e9 du Client.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les offres de Produits s'entendent dans la limite des stocks disponibles, tels que pr\\u00e9cis\\u00e9s lors de la passation de la commande<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Ces CGV sont accessibles \\u00e0 tout moment sur le site mikehorn.com et pr\\u00e9vaudront sur toute autre document.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le Client d\\u00e9clare avoir pris connaissance des pr\\u00e9sentes CGV et les avoir accept\\u00e9es en cochant la case pr\\u00e9vue \\u00e0 cet effet avant la mise en \\u0153uvre de la proc\\u00e9dure de commande en ligne du site mikehorn.com.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Sauf preuve contraire, les donn\\u00e9es enregistr\\u00e9es dans le syst\\u00e8me informatique du Vendeur constituent la preuve de l'ensemble des transactions conclues avec le Client.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les coordonn\\u00e9es du Vendeur sont les suivantes :<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Mike Horn SARL (Soci\\u00e9t\\u00e9 Suisse du Canton de VAUD) (Num\\u00e9ro d\\u2019immatriculation Suisse\\u00a0: CHE-113.551.014) ayant son si\\u00e8ge social \\u00e0 l\\u2019Avenue de Lavaux 8, 1009 Pully, Suisse et dont le repr\\u00e9sentant est Mike HORN.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Adresse e-mail <\\\/span><span style=\\\"font-weight: 400;\\\">: <\\\/span><a href=\\\"mailto:message@mikehorn.com\\\"><span style=\\\"font-weight: 400;\\\">message@mikehorn.com<\\\/span><\\\/a><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les Produits pr\\u00e9sent\\u00e9s sur le site mikehorn.com sont propos\\u00e9s \\u00e0 la vente principalement pour les territoires suivants :<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Suisse, France, Belgique.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">En cas de commande vers un pays autre que la France m\\u00e9tropolitaine, le Client est l'importateur du ou des Produits concern\\u00e9s.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Pour tous les Produits exp\\u00e9di\\u00e9s hors Union europ\\u00e9enne et DOM-TOM, le prix sera calcul\\u00e9 hors taxes automatiquement sur la facture.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Des droits de douane ou autres taxes locales ou droits d'importation ou taxes d'\\u00e9tat sont susceptibles d'\\u00eatre exigibles. Ils seront \\u00e0 la charge et rel\\u00e8vent de la seule responsabilit\\u00e9 du Client.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>ARTICLE 2 - PRIX<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les Produits sont fournis aux tarifs en vigueur figurant sur le site mikehorn.com, lors de l'enregistrement de la commande par le Vendeur.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les prix sont exprim\\u00e9s en Euros. HT et TTC.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les tarifs tiennent compte d'\\u00e9ventuelles r\\u00e9ductions qui seraient consenties par le Vendeur sur le site mikehorn.com.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Ces tarifs sont fermes et non r\\u00e9visables pendant leur p\\u00e9riode de validit\\u00e9 mais le Vendeur se r\\u00e9serve le droit, hors p\\u00e9riode de validit\\u00e9, d'en modifier les prix \\u00e0 tout moment.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les prix ne comprennent pas les frais de traitement, d'exp\\u00e9dition, de transport et de livraison, qui sont factur\\u00e9s en suppl\\u00e9ment, dans les conditions indiqu\\u00e9es sur le site et calcul\\u00e9s pr\\u00e9alablement \\u00e0 la passation de la commande.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le paiement demand\\u00e9 au Client correspond au montant total de l'achat, y compris ces frais.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Une facture est \\u00e9tablie par le Vendeur et remise au Client lors de la livraison des Produits command\\u00e9s ou par voie \\u00e9lectronique sur demande du Client.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>ARTICLE 3 - COMMANDES<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Il appartient au Client de s\\u00e9lectionner sur le site mikehorn.com les Produits qu'il d\\u00e9sire commander, selon les modalit\\u00e9s suivantes<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le Client choisit un Produit qu\\u2019il met dans son panier, Produit qu\\u2019il pourra modifier ou supprimer avant de valider sa commande et d\\u2019accepter les pr\\u00e9sentes conditions g\\u00e9n\\u00e9rales de vente. Il rentrera ensuite ses coordonn\\u00e9es ou se connectera \\u00e0 son espace et choisira le mode de livraison. Apr\\u00e8s validation des informations, la commande sera consid\\u00e9r\\u00e9e comme d\\u00e9finitive et exigera paiement de la part du Client selon les modalit\\u00e9s pr\\u00e9vues.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les offres de Produits sont valables tant qu'elles sont visibles sur le site, dans la limite des stocks disponibles.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">La vente ne sera consid\\u00e9r\\u00e9e comme valide qu'apr\\u00e8s paiement int\\u00e9gral du prix. Il appartient au Client de v\\u00e9rifier l'exactitude de la commande et de signaler imm\\u00e9diatement toute erreur.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Toute commande pass\\u00e9e sur le site mikehorn.com constitue la formation d'un contrat conclu \\u00e0 distance entre le Client et le Vendeur.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le Vendeur se r\\u00e9serve le droit d'annuler ou de refuser toute commande d'un Client avec lequel il existerait un litige relatif au paiement d'une commande ant\\u00e9rieure.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le Client pourra suivre l'\\u00e9volution de sa commande sur le site.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>ARTICLE 3 BIS - ESPACE CLIENT - COMPTE<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Afin de passer commande, le Client est invit\\u00e9 \\u00e0 cr\\u00e9er un compte (espace personnel).<\\\/span><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Pour ce faire, il doit s'inscrire en remplissant le formulaire qui lui sera propos\\u00e9 au moment de sa commande et s'engage \\u00e0 fournir des informations sinc\\u00e8res et exactes concernant son \\u00e9tat civil et ses coordonn\\u00e9es, notamment son adresse email.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le Client est responsable de la mise \\u00e0 jour des informations fournies. Il lui est pr\\u00e9cis\\u00e9 qu'il peut les modifier en se connectant \\u00e0 son compte.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Pour acc\\u00e9der \\u00e0 son espace personnel et aux historiques de commande, le Client devra s'identifier \\u00e0 l'aide de son nom d'utilisateur et de son mot de passe qui lui seront communiqu\\u00e9s apr\\u00e8s son inscription et qui sont strictement personnels. A ce titre, le Client s'en interdit toute divulgation. Dans le cas contraire, il restera seul<\\\/span><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">responsable de l'usage qui en sera fait.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le Client pourra \\u00e9galement solliciter sa d\\u00e9sinscription en se rendant \\u00e0 la page d\\u00e9di\\u00e9e sur son espace personnel ou envoyant un email \\u00e0 : message@mikehorn.com. Celle-ci sera effective dans un d\\u00e9lai raisonnable.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">En cas de non respect des conditions g\\u00e9n\\u00e9rales de vente et\\\/ou d'utilisation, le site mikehorn.com aura la possibilit\\u00e9 de suspendre voire de fermer le compte d'un client apr\\u00e8s mise en demeure adress\\u00e9e par voie \\u00e9lectronique et rest\\u00e9e sans effet.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Toute suppression de compte, quel qu'en soit le motif, engendre la suppression pure et simple de toutes informations personnelles du Client.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Tout \\u00e9v\\u00e9nement d\\u00fb \\u00e0 un cas de force majeure ayant pour cons\\u00e9quence un dysfonctionnement du site ou serveur et sous r\\u00e9serve de toute interruption ou modification en cas de maintenance, n'engage pas la responsabilit\\u00e9 du Vendeur.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">La cr\\u00e9ation du compte entra\\u00eene l'acceptation des pr\\u00e9sentes conditions g\\u00e9n\\u00e9rales de vente.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>ARTICLE 4 - CONDITIONS DE PAIEMENT<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le prix est pay\\u00e9 par voie de paiement s\\u00e9curis\\u00e9, selon les modalit\\u00e9s suivantes :<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<ul>\\n\n\n<li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Paiement par carte bancaire<\\\/span><\\\/li>\\n\n\n<li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Paiement par Google Pay\\u00a0<\\\/span><\\\/li>\\n\n\n<li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Paiement par Apple Pay\\u00a0<\\\/span><\\\/li>\\n<\\\/ul>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le prix est payable comptant par le Client, en totalit\\u00e9 au jour de la passation de la commande.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les donn\\u00e9es de paiement sont \\u00e9chang\\u00e9es en mode crypt\\u00e9 gr\\u00e2ce au protocole d\\u00e9fini par le prestataire de paiement agr\\u00e9\\u00e9 intervenant pour les transactions bancaires r\\u00e9alis\\u00e9es sur le site mikehorn.com.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les paiements effectu\\u00e9s par le Client ne seront consid\\u00e9r\\u00e9s comme d\\u00e9finitifs qu'apr\\u00e8s encaissement effectif par le Vendeur des sommes dues.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le Vendeur ne sera pas tenu de proc\\u00e9der \\u00e0 la d\\u00e9livrance des Produits command\\u00e9s par le Client si celui-ci ne lui en paye pas le prix en totalit\\u00e9 dans les conditions ci-dessus indiqu\\u00e9es.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>ARTICLE 5 - LIVRAISONS<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les Produits command\\u00e9s par le Client seront livr\\u00e9s en France m\\u00e9tropolitaine ou dans la\\\/les zones suivantes : Suisse, France, Belgique.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les livraisons interviennent dans un d\\u00e9lai de 20 jours, variable selon le Pays du Client, \\u00e0 l'adresse indiqu\\u00e9e par le Client lors de sa commande sur le site.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">La livraison est constitu\\u00e9e par le transfert au Client de la possession physique ou du contr\\u00f4le du Produit.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Sauf cas particulier ou indisponibilit\\u00e9 d'un ou plusieurs Produits, les Produits command\\u00e9s seront livr\\u00e9s en une seule fois.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le Vendeur s'engage \\u00e0 faire ses meilleurs efforts pour livrer les produits command\\u00e9s par le Client dans les d\\u00e9lais ci-dessus pr\\u00e9cis\\u00e9s.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Si les Produits command\\u00e9s n'ont pas \\u00e9t\\u00e9 livr\\u00e9s dans un d\\u00e9lai de 60 jours apr\\u00e8s la date indicative de livraison, pour toute autre cause que la force majeure ou le fait du Client, la vente pourra \\u00eatre r\\u00e9solue \\u00e0 la demande \\u00e9crite du Client dans les conditions pr\\u00e9vues aux articles L 216-2, L 216-3 et L241-4 du Code de la consommation. Les sommes vers\\u00e9es par le Client lui seront alors restitu\\u00e9es au plus tard dans les quatorze jours qui suivent la date de d\\u00e9nonciation du contrat, \\u00e0 l'exclusion de toute indemnisation ou retenue.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les livraisons sont assur\\u00e9es par un transporteur ind\\u00e9pendant, \\u00e0 l'adresse mentionn\\u00e9e par le Client lors de la commande et \\u00e0 laquelle le transporteur pourra facilement acc\\u00e9der.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Lorsque le Client s'est lui-m\\u00eame charg\\u00e9 de faire appel \\u00e0 un transporteur qu'il choisit lui-m\\u00eame, la livraison est r\\u00e9put\\u00e9e effectu\\u00e9e d\\u00e8s la remise des Produits command\\u00e9s par le Vendeur au transporteur qui les a accept\\u00e9s sans r\\u00e9serves. Le Client reconna\\u00eet donc que c'est au transporteur qu'il appartient d'effectuer la livraison et ne dispose d'aucun recours en garantie contre le Vendeur en cas de d\\u00e9faut de livraison des marchandises transport\\u00e9es.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">En cas de demande particuli\\u00e8re du Client concernant les conditions d'emballage ou de transport des produits command\\u00e9s, d\\u00fbment accept\\u00e9es par \\u00e9crit par le Vendeur, les co\\u00fbts y li\\u00e9s feront l'objet d'une facturation sp\\u00e9cifique compl\\u00e9mentaire, sur devis pr\\u00e9alablement accept\\u00e9 par \\u00e9crit par le Client.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le Client est tenu de v\\u00e9rifier l'\\u00e9tat des produits livr\\u00e9s. Il dispose d'un d\\u00e9lai de 28 jours \\u00e0 compter de la livraison pour formuler des r\\u00e9clamations par e-mail \\u00e0 l\\u2019adresse <\\\/span><span style=\\\"font-weight: 400;\\\">order@mikehorn.com<\\\/span><span style=\\\"font-weight: 400;\\\">, accompagn\\u00e9es de tous les justificatifs y aff\\u00e9rents (photos notamment).\\u00a0<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Pass\\u00e9 ce d\\u00e9lai et \\u00e0 d\\u00e9faut d'avoir respect\\u00e9 ces formalit\\u00e9s, les Produits seront r\\u00e9put\\u00e9s conformes et exempts de tout vice apparent et aucune r\\u00e9clamation ne pourra \\u00eatre valablement accept\\u00e9e par le Vendeur.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le Vendeur remboursera ou remplacera dans les plus brefs d\\u00e9lais et \\u00e0 ses frais, les Produits livr\\u00e9s dont les d\\u00e9fauts de conformit\\u00e9 ou les vices apparents ou cach\\u00e9s auront \\u00e9t\\u00e9 d\\u00fbment prouv\\u00e9s par le Client, dans les conditions pr\\u00e9vues aux articles L217-4 et suivants du Code de la consommation et celles pr\\u00e9vues aux pr\\u00e9sentes CGV.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le transfert des risques de perte et de d\\u00e9t\\u00e9rioration s'y rapportant, ne sera r\\u00e9alis\\u00e9 qu'au moment o\\u00f9 le Client prendra physiquement possession des Produits. Les Produits voyagent donc aux risques et p\\u00e9rils du Vendeur sauf lorsque le Client aura lui-m\\u00eame choisi le transporteur. A ce titre, les risques sont transf\\u00e9r\\u00e9s au moment de la remise du bien au transporteur.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>ARTICLE 6 - TRANSFERT DE PROPRI\\u00c9T\\u00c9<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le transfert de propri\\u00e9t\\u00e9 des Produits du Vendeur au Client ne sera r\\u00e9alis\\u00e9 qu'apr\\u00e8s complet paiement du prix par ce dernier, et ce quelle que soit la date de livraison desdits Produits.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>ARTICLE 7 - DROIT DE R\\u00c9TRACTATION<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Selon les modalit\\u00e9s de l'article L221-18 du Code de la Consommation <\\\/span><i><span style=\\\"font-weight: 400;\\\">\\u00ab Pour les contrats pr\\u00e9voyant la livraison r\\u00e9guli\\u00e8re de biens pendant une p\\u00e9riode d\\u00e9finie, le d\\u00e9lai court \\u00e0 compter de la r\\u00e9ception du premier bien. \\u00bb<\\\/span><\\\/i><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le droit de r\\u00e9tractation peut \\u00eatre exerc\\u00e9 en ligne, \\u00e0 l'aide du formulaire de r\\u00e9tractation ci-joint ou de toute autre d\\u00e9claration, d\\u00e9nu\\u00e9e d'ambigu\\u00eft\\u00e9, exprimant la volont\\u00e9 de se r\\u00e9tracter et notamment par courrier postal adress\\u00e9 au Vendeur aux coordonn\\u00e9es postales ou mail indiqu\\u00e9es \\u00e0 l'ARTICLE 1 des CGV.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les retours sont \\u00e0 effectuer dans leur \\u00e9tat d'origine et complets (emballage, accessoires, notice...) permettant leur recommercialisation \\u00e0 l'\\u00e9tat neuf, accompagn\\u00e9s de la facture d'achat.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les Produits endommag\\u00e9s, salis ou incomplets ne sont pas repris.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les frais de retour restant \\u00e0 la charge du Client.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">L'\\u00e9change (sous r\\u00e9serve de disponibilit\\u00e9) ou le remboursement sera effectu\\u00e9 dans un d\\u00e9lai de 14 jours \\u00e0 compter de la r\\u00e9ception, par le Vendeur, des Produits retourn\\u00e9s par le Client dans les conditions pr\\u00e9vues au pr\\u00e9sent article.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>ARTICLE 8 - RESPONSABILIT\\u00c9 DU VENDEUR - GARANTIES<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les Produits fournis par le Vendeur b\\u00e9n\\u00e9ficient :<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<ul>\\n\n\n<li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">de la garantie l\\u00e9gale de conformit\\u00e9, pour les Produits d\\u00e9fectueux, ab\\u00eem\\u00e9s ou endommag\\u00e9s ou ne correspondant pas \\u00e0 la commande,<\\\/span><\\\/li>\\n<\\\/ul>\\n\n\n<ul>\\n\n\n<li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">de la garantie l\\u00e9gale contre les vices cach\\u00e9s provenant d'un d\\u00e9faut de mati\\u00e8re, de conception ou de fabrication affectant les produits livr\\u00e9s et les rendant impropres \\u00e0 l'utilisation,<\\\/span><\\\/li>\\n<\\\/ul>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Dispositions relatives aux garanties l\\u00e9gales<\\\/span><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Article L217-4 du Code de la consommation<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><i><span style=\\\"font-weight: 400;\\\">\\u00ab Le vendeur est tenu de livrer un bien conforme au contrat et r\\u00e9pond des d\\u00e9fauts de conformit\\u00e9 existant lors de la d\\u00e9livrance. Il r\\u00e9pond \\u00e9galement des d\\u00e9fauts de conformit\\u00e9 r\\u00e9sultant de l'emballage, des instructions de montage ou de l'installation lorsque celle-ci a \\u00e9t\\u00e9 mise \\u00e0 sa charge par le contrat ou a \\u00e9t\\u00e9 r\\u00e9alis\\u00e9e sous sa responsabilit\\u00e9. \\u00bb<\\\/span><\\\/i><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Article L217-5 du Code de la consommation<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><i><span style=\\\"font-weight: 400;\\\">\\u00ab Le bien est conforme au contrat :<\\\/span><\\\/i><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><i><span style=\\\"font-weight: 400;\\\">1\\u00b0 S'il est propre \\u00e0 l'usage habituellement attendu d'un bien semblable et, le cas \\u00e9ch\\u00e9ant :<\\\/span><\\\/i><\\\/p>\\n\n\n<p><i><span style=\\\"font-weight: 400;\\\">- s'il correspond \\u00e0 la description donn\\u00e9e par le vendeur et poss\\u00e8de les qualit\\u00e9s que celui-ci a pr\\u00e9sent\\u00e9es \\u00e0 l'acheteur sous forme d'\\u00e9chantillon ou de mod\\u00e8le ,<\\\/span><\\\/i><\\\/p>\\n\n\n<p><i><span style=\\\"font-weight: 400;\\\">- s'il pr\\u00e9sente les qualit\\u00e9s qu'un acheteur peut l\\u00e9gitimement attendre eu \\u00e9gard aux d\\u00e9clarations publiques faites par le vendeur, par le producteur ou par son repr\\u00e9sentant, notamment dans la publicit\\u00e9 ou l'\\u00e9tiquetage<\\\/span><\\\/i><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><i><span style=\\\"font-weight: 400;\\\">2\\u00b0 Ou s'il pr\\u00e9sente les caract\\u00e9ristiques d\\u00e9finies d'un commun accord par les parties ou est propre \\u00e0 tout usage sp\\u00e9cial recherch\\u00e9 par l'acheteur, port\\u00e9 \\u00e0 la connaissance du vendeur et que ce dernier a accept\\u00e9. \\u00bb<\\\/span><\\\/i><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Article L217-12 du Code de la consommation<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><i><span style=\\\"font-weight: 400;\\\">\\u00ab L'action r\\u00e9sultant du d\\u00e9faut de conformit\\u00e9 se prescrit par deux ans \\u00e0 compter de la d\\u00e9livrance du bien. \\u00bb<\\\/span><\\\/i><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Article 1641 du Code civil.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><i><span style=\\\"font-weight: 400;\\\">\\u00ab Le vendeur est tenu de la garantie \\u00e0 raison des d\\u00e9fauts cach\\u00e9s de la chose vendue qui la rendent impropre \\u00e0 l'usage auquel on la destine, ou qui diminuent tellement cet usage, que l'acheteur ne l'aurait pas acquise, ou n'en aurait donn\\u00e9 qu'un moindre prix, s'il les avait connus. \\u00bb<\\\/span><\\\/i><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Article 1648 alin\\u00e9a 1er du Code civil<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><i><span style=\\\"font-weight: 400;\\\">\\u00ab L'action r\\u00e9sultant des vices r\\u00e9dhibitoires doit \\u00eatre intent\\u00e9e par l'acqu\\u00e9reur dans un d\\u00e9lai de deux ans \\u00e0 compter de la d\\u00e9couverte du vice. \\u00bb<\\\/span><\\\/i><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Article L217-16 du Code de la consommation.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><i><span style=\\\"font-weight: 400;\\\">\\u00ab Lorsque l'acheteur demande au vendeur, pendant le cours de la garantie commerciale qui lui a \\u00e9t\\u00e9 consentie lors de l'acquisition ou de la r\\u00e9paration d'un bien meuble, une remise en \\u00e9tat couverte par la garantie, toute p\\u00e9riode d'immobilisation d'au moins sept jours vient s'ajouter \\u00e0 la dur\\u00e9e de la garantie qui restait \\u00e0 courir. Cette p\\u00e9riode court \\u00e0 compter de la demande d'intervention de l'acheteur ou de la mise \\u00e0 disposition pour r\\u00e9paration du bien en cause, si cette mise \\u00e0 disposition est post\\u00e9rieure \\u00e0 la demande<\\\/span><\\\/i><\\\/p>\\n\n\n<p><i><span style=\\\"font-weight: 400;\\\">d'intervention.\\u00bb<\\\/span><\\\/i><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Afin de faire valoir ses droits, le Client devra informer le Vendeur, par \\u00e9crit (mail ou courrier), de la non-conformit\\u00e9 des Produits ou de l'existence des vices cach\\u00e9s \\u00e0 compter de leur d\\u00e9couverte. Le Vendeur remboursera, remplacera ou fera r\\u00e9parer les Produits ou pi\\u00e8ces sous garantie jug\\u00e9s non conformes ou d\\u00e9fectueux.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les frais d'envoi seront rembours\\u00e9s sur la base du tarif factur\\u00e9 et les frais de retour seront rembours\\u00e9s sur pr\\u00e9sentation des justificatifs.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les remboursements, remplacements ou r\\u00e9parations des Produits jug\\u00e9s non conformes ou d\\u00e9fectueux seront effectu\\u00e9s dans les meilleurs d\\u00e9lais et au plus tard dans les 30 jours suivant la constatation par le Vendeur du d\\u00e9faut de conformit\\u00e9 ou du vice cach\\u00e9.\\u00a0<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Ce remboursement pourra \\u00eatre fait par virement ou ch\\u00e8que bancaire.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">La responsabilit\\u00e9 du Vendeur ne saurait \\u00eatre engag\\u00e9e dans les cas suivants :<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<ul>\\n\n\n<li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">non respect de la l\\u00e9gislation du pays dans lequel les produits sont livr\\u00e9s, qu'il appartient au Client de v\\u00e9rifier.<\\\/span><\\\/li>\\n\n\n<li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">en cas de mauvaise utilisation, d'utilisation \\u00e0 des fins professionnelles, n\\u00e9gligence ou d\\u00e9faut d'entretien de la part du Client, comme en cas d'usure normale du Produit, d'accident ou de force majeure.<\\\/span><\\\/li>\\n\n\n<li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Les photographies et graphismes pr\\u00e9sent\\u00e9s sur le site ne sont pas contractuels et ne sauraient engager la responsabilit\\u00e9 du Vendeur.<\\\/span><\\\/li>\\n<\\\/ul>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">La garantie du Vendeur est, en tout \\u00e9tat de cause, limit\\u00e9e au remplacement ou au remboursement des Produits non conformes ou affect\\u00e9s d'un vice.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>ARTICLE 9-DONN\\u00c9ES PERSONNELLES<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le Client est inform\\u00e9 que la collecte de ses donn\\u00e9es \\u00e0 caract\\u00e8re personnel est n\\u00e9cessaire \\u00e0 la vente des Produits par le Vendeur ainsi qu'\\u00e0 leur transmission \\u00e0 des tiers \\u00e0 des fins de livraison des Produits. Ces donn\\u00e9es \\u00e0 caract\\u00e8re personnel sont r\\u00e9colt\\u00e9es uniquement pour l'ex\\u00e9cution du contrat de vente.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>9.1 Collecte des donn\\u00e9es \\u00e0 caract\\u00e8re personnel<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les donn\\u00e9es \\u00e0 caract\\u00e8re personnel qui sont collect\\u00e9es sur le site mikehorn.com sont les suivantes :<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>Ouverture de compte<\\\/b><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Lors de la cr\\u00e9ation du compte Client \\\/ utilisateur :<\\\/span><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Noms, pr\\u00e9noms, adresse postale, num\\u00e9ro de t\\u00e9l\\u00e9phone et adresse e-mail.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>Paiement<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Dans le cadre du paiement des Produits propos\\u00e9s sur le site mikehorn.com, celui-ci enregistre des donn\\u00e9es financi\\u00e8res relatives au compte bancaire ou \\u00e0 la carte de cr\\u00e9dit du Client \\\/ utilisateur.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>9.2 Destinataires des donn\\u00e9es \\u00e0 caract\\u00e8re personnel<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les donn\\u00e9es \\u00e0 caract\\u00e8re personnel sont utilis\\u00e9es par le Vendeur et ses co-contractants pour l'ex\\u00e9cution du contrat et pour assurer l'efficacit\\u00e9 de la prestation de vente et de d\\u00e9livrance des Produits.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">La ou les cat\\u00e9gorie(s) de co-contractant(s) est (sont) :<\\\/span><\\\/p>\\n\n\n<ul>\\n\n\n<li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Les prestataires de transport<\\\/span><\\\/li>\\n\n\n<li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Les prestataires \\u00e9tablissements de paiement<\\\/span><\\\/li>\\n<\\\/ul>\\n\n\n<p><\\\/p>\\n\n\n<p><b>9.3 Responsable de traitement<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le responsable de traitement des donn\\u00e9es est le Vendeur, au sens de la loi Informatique et libert\\u00e9s et \\u00e0 compter du 25 mai 2018 du R\\u00e8glement 2016\\\/679 sur la protection des donn\\u00e9es \\u00e0 caract\\u00e8re personnel.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>9.4 limitation du traitement<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Sauf si le Client exprime son accord expr\\u00e8s, ses donn\\u00e9es \\u00e0 caract\\u00e8re personnelles ne sont pas utilis\\u00e9es \\u00e0 des fins publicitaires ou marketing.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>9.5 Dur\\u00e9e de conservation des donn\\u00e9es<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le Vendeur conservera les donn\\u00e9es ainsi recueillies pendant un d\\u00e9lai de 5 ans, couvrant le temps de la prescription de la responsabilit\\u00e9 civile contractuelle applicable.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>9.6 S\\u00e9curit\\u00e9 et confidentialit\\u00e9<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le Vendeur met en \\u0153uvre des mesures organisationnelles, techniques, logicielles et physiques en mati\\u00e8re de s\\u00e9curit\\u00e9 du num\\u00e9rique pour prot\\u00e9ger les donn\\u00e9es personnelles contre les alt\\u00e9rations, destructions et acc\\u00e8s non autoris\\u00e9s. Toutefois il est \\u00e0 signaler qu'Internet n'est pas un environnement compl\\u00e8tement s\\u00e9curis\\u00e9 et le Vendeur ne peut garantir la s\\u00e9curit\\u00e9 de la transmission ou du stockage des informations sur<\\\/span><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Internet.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>9.7 Mise en \\u0153uvre des droits des Clients et utilisateurs<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">En application de la r\\u00e8glementation applicable aux donn\\u00e9es \\u00e0 caract\\u00e8re personnel, les Clients et utilisateurs du site mikehorn.com disposent des droits suivants :<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<ul>\\n\n\n<li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Ils peuvent mettre \\u00e0 jour ou supprimer les donn\\u00e9es qui les concernent de la mani\\u00e8re suivante : envoyer un mail \\u00e0 <\\\/span><a href=\\\"mailto:message@mikehorn.com\\\"><span style=\\\"font-weight: 400;\\\">message@mikehorn.com<\\\/span><\\\/a><\\\/li>\\n\n\n<li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Ils peuvent exercer leur droit d'acc\\u00e8s pour conna\\u00eetre les donn\\u00e9es personnelles les concernant en \\u00e9crivant \\u00e0 l'adresse <\\\/span><a href=\\\"mailto:message@mikehorn.com\\\"><span style=\\\"font-weight: 400;\\\">message@mikehorn.com<\\\/span><\\\/a><\\\/li>\\n\n\n<li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Si les donn\\u00e9es \\u00e0 caract\\u00e8re personnel d\\u00e9tenues par le Vendeur sont inexactes, ils peuvent demander la mise \\u00e0 jour des informations des informations en \\u00e9crivant \\u00e0 l'adresse <\\\/span><a href=\\\"mailto:message@mikehorn.com\\\"><span style=\\\"font-weight: 400;\\\">message@mikehorn.com<\\\/span><\\\/a><\\\/li>\\n\n\n<li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Ils peuvent demander la suppression de leurs donn\\u00e9es \\u00e0 caract\\u00e8re personnel, conform\\u00e9ment aux lois applicables en mati\\u00e8re de protection des donn\\u00e9es en \\u00e9crivant \\u00e0 l'adresse <\\\/span><a href=\\\"mailto:message@mikehorn.com\\\"><span style=\\\"font-weight: 400;\\\">message@mikehorn.com<\\\/span><\\\/a><\\\/li>\\n\n\n<li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Ils peuvent \\u00e9galement solliciter la portabilit\\u00e9 des donn\\u00e9es d\\u00e9tenues par le Vendeur vers un autre prestataire<\\\/span><\\\/li>\\n\n\n<li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Enfin, ils peuvent s'opposer au traitement de leurs donn\\u00e9es par le Vendeur<\\\/span><\\\/li>\\n<\\\/ul>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Ces droits, d\\u00e8s lors qu'ils ne s'opposent pas \\u00e0 la finalit\\u00e9 du traitement, peuvent \\u00eatre exerc\\u00e9s en adressant une demande par courrier ou par E-mail au Responsable de traitement dont les coordonn\\u00e9es sont indiqu\\u00e9es ci-dessus.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le responsable de traitement doit apporter une r\\u00e9ponse dans un d\\u00e9lai maximum d'un mois.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">En cas de refus de faire droit \\u00e0 la demande du Client, celui-ci doit \\u00eatre motiv\\u00e9.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le Client est inform\\u00e9 qu'en cas de refus, il peut introduire une r\\u00e9clamation aupr\\u00e8s de la CNIL (3 place de Fontenoy, 75007 PARIS) ou saisir une autorit\\u00e9 judiciaire.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le Client peut \\u00eatre invit\\u00e9 \\u00e0 cocher une case au titre de laquelle il accepte de recevoir des mails \\u00e0 caract\\u00e8re informatifs et publicitaires de la part du Vendeur. Il aura toujours la possibilit\\u00e9 de retirer son accord \\u00e0 tout moment en contactant le Vendeur (coordonn\\u00e9es ci-dessus) ou en suivant le lien de d\\u00e9sabonnement.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>ARTICLE 10 - PROPRI\\u00c9T\\u00c9 INTELLECTUELLE<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le contenu du site mikehorn.com est la propri\\u00e9t\\u00e9 du Vendeur et de ses partenaires et est prot\\u00e9g\\u00e9 par les lois fran\\u00e7aises et internationales relatives \\u00e0 la propri\\u00e9t\\u00e9 intellectuelle.<\\\/span><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Toute reproduction totale ou partielle de ce contenu est strictement interdite et est susceptible de constituer un d\\u00e9lit de contrefa\\u00e7on.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>ARTICLE 11 - DROIT APPLICABLE - LANGUE<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les pr\\u00e9sentes CGV et les op\\u00e9rations qui en d\\u00e9coulent sont r\\u00e9gies et soumises au droit fran\\u00e7ais.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Les pr\\u00e9sentes CGV sont r\\u00e9dig\\u00e9es en langue fran\\u00e7aise. Dans le cas o\\u00f9 elles seraient traduites en une ou plusieurs langues \\u00e9trang\\u00e8res, seul le texte fran\\u00e7ais ferait foi en cas de litige.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><b>ARTICLE 12 - LITIGES<\\\/b><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Pour toute r\\u00e9clamation merci de contacter le service client\\u00e8le \\u00e0 l'adresse postale ou mail du Vendeur indiqu\\u00e9e \\u00e0 l'ARTICLE 1 des pr\\u00e9sentes CGV.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le Client est inform\\u00e9 qu'il peut en tout \\u00e9tat de cause recourir \\u00e0 une m\\u00e9diation conventionnelle, aupr\\u00e8s des instances de m\\u00e9diation sectorielles existantes ou \\u00e0 tout mode alternatif de r\\u00e8glement des diff\\u00e9rends (conciliation, par exemple) en cas de contestation.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Le Client est \\u00e9galement inform\\u00e9 qu'il peut, \\u00e9galement recourir \\u00e0 la plateforme de R\\u00e8glement en Ligne des Litige (RLL):<\\\/span><a href=\\\"https:\\\/\\\/webgate.ec.europa.eu\\\/odr\\\/main\\\/index.cfm?event=main.home.show\\\"><span style=\\\"font-weight: 400;\\\">https:\\\/\\\/webgate.ec.europa.eu\\\/odr\\\/main\\\/index.cfm?event=main.home.show<\\\/span><\\\/a><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Tous les litiges auxquels les op\\u00e9rations d'achat et de vente conclues en application des pr\\u00e9sentes CGV et qui n'auraient pas fait l'objet d'un r\\u00e8glement amiable entre le vendeur ou par m\\u00e9diation, seront soumis aux tribunaux comp\\u00e9tents dans les conditions de droit commun.<\\\/span><\\\/p>\\n\n\n<p><\\\/p>\\n\n\n<p><span style=\\\"font-weight: 400;\\\">Derni\\u00e8re mise \\u00e0 jour : 20 septembre 2024.<\\\/span><\\\/p>\\n\n\n<p>Annexe : <a href=\\\"https:\\\/\\\/www.mikehorn.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/Formulaire-de-retractation-CGV.png\\\">formulaire de r\\u00e9tractation<\\\/a><\\\/p>\",\"margin\":\"default\",\"status\":\"disabled\"}}]}]}]}],\"version\":\"4.4.20\",\"yooessentialsVersion\":\"2.2.31\"} --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>General terms of sales In force on 20\/09\/2024 ARTICLE 1 &#8211; SCOPE OF APPLICATION These General Terms and Conditions of Sale (hereinafter referred to as \u2018GTCS\u2019) apply, without restriction or reservation, to all sales concluded by the Seller with non-professional purchasers (\u2018the Customer\u2019) wishing to acquire the products offered for sale (\u2018the Products\u2019) by the [&hellip;]<\/p>\n","protected":false},"author":16495,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-40492","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mikehorn.com\/en\/wp-json\/wp\/v2\/pages\/40492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mikehorn.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mikehorn.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mikehorn.com\/en\/wp-json\/wp\/v2\/users\/16495"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mikehorn.com\/en\/wp-json\/wp\/v2\/comments?post=40492"}],"version-history":[{"count":4,"href":"https:\/\/www.mikehorn.com\/en\/wp-json\/wp\/v2\/pages\/40492\/revisions"}],"predecessor-version":[{"id":40498,"href":"https:\/\/www.mikehorn.com\/en\/wp-json\/wp\/v2\/pages\/40492\/revisions\/40498"}],"wp:attachment":[{"href":"https:\/\/www.mikehorn.com\/en\/wp-json\/wp\/v2\/media?parent=40492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}